With a goal of being “The best place to give care and the best place to get care,” UMass Memorial Health Care executive leadership set out to plan and implement transformative upgrades and improvements at the academic medical center’s campuses in Worcester, Massachusetts.  The resulting modernization has increased the number of private patient beds, transitioned Nurses Stations into collaborative Team Stations, increased learning and discovery space, and created a more standardized person-centered experience at the campus.

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